Pick your device. We’ll walk you through it.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Press the Send soft key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, press the Transfer soft key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, press Transfer again and hang up. To announce the caller first, wait for an answer, then press Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, press the Hold soft key. The caller hears your hold music.
2. Press Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, press the Conference soft key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Press Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, press one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Press the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, press the DND soft key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Press DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Press the History soft key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Press Send to call it back.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Press the Send soft key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, press the Transfer soft key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, press Transfer again and hang up. To announce the caller first, wait for an answer, then press Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, press the Hold soft key. The caller hears your hold music.
2. Press Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, press the Conference soft key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Press Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, press one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Press the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, press the DND soft key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Press DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Press the History soft key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Press Send to call it back.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Press the Send soft key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, press the Transfer soft key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, press Transfer again and hang up. To announce the caller first, wait for an answer, then press Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, press the Hold soft key. The caller hears your hold music.
2. Press Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, press the Conference soft key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Press Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, press one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Press the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, press the DND soft key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Press DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Press the History soft key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Press Send to call it back.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Press the Send soft key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, press the Transfer soft key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, press Transfer again and hang up. To announce the caller first, wait for an answer, then press Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, press the Hold soft key. The caller hears your hold music.
2. Press Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, press the Conference soft key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Press Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, press one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Press the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, press the DND soft key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Press DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Press the History soft key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Press Send to call it back.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Tap the Send on-screen key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, tap the Transfer on-screen key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, tap Transfer again and hang up. To announce the caller first, wait for an answer, then tap Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, tap the Hold on-screen key. The caller hears your hold music.
2. Tap Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, tap the Conference on-screen key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Tap Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, tap one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Tap the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, tap the DND on-screen key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Tap DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Tap the History on-screen key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Tap Send to call it back.

1. Lift the handset, or press the Speakerphone key to go hands-free.
2. Dial the number, or a coworker’s extension.
3. Tap the Send on-screen key (or press #) to place the call.

Headset plugged in? Press the Headset key first and the call goes there instead.

1. During a call, tap the Transfer on-screen key. Your caller is placed on hold.
2. Dial the extension or outside number you’re sending the call to.
3. To transfer right away, tap Transfer again and hang up. To announce the caller first, wait for an answer, then tap Transfer.

The announce-first way is an attended transfer. Use it when the caller shouldn’t have to explain themselves twice.

1. During a call, tap the Hold on-screen key. The caller hears your hold music.
2. Tap Resume to pick the call back up.
3. Holding more than one call? Select the one you want on screen, then Resume.

1. During a call, tap the Conference on-screen key. Your first caller goes on hold.
2. Dial the next person and wait for them to answer.
3. Tap Conference again and everyone is joined together.

Repeat the same steps mid-conference to add another person.

1. During a call, tap one of the Park keys on your phone. The key lights up and the call waits there, with music.
2. Tell whoever the call is for which park slot it’s in.
3. On any phone in the office, press that same flashing Park key to pick the call up.

Park keys are programmed before your phones ship. Don’t see them? Dial 611 and we’ll set them up.

1. Tap the Paging key on your phone.
2. Wait for the tone, then speak. Your voice plays live through the phones in the paging group.
3. Hang up when you’re done.

Paging groups (front desk, warehouse, everyone) are set during install. Dial 611 to change them.

1. During a call, press the Mute key (the microphone icon).
2. You still hear your caller; they can’t hear you, or anything around you.
3. Press Mute again to rejoin the conversation.

1. From the home screen, tap the DND on-screen key.
2. A DND icon appears and incoming calls skip your phone, following your no-answer rule (usually straight to voicemail).
3. Tap DND again to turn it off.

DND silences one phone. To route calls differently for the whole office, that’s a routing rule, dial 611.

1. Press the Message key (the envelope icon).
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

On most plans your voicemails also arrive as text transcriptions, so you can read them without dialing in.

1. Tap the History on-screen key to see recent placed, received and missed calls.
2. Highlight the entry you want.
3. Tap Send to call it back.

1. Dial the number or extension on the keypad.
2. Press the green Talk key to place the call.
3. Press the red End key to hang up.

Press the Speakerphone key during a call to go hands-free.

1. During a call, press Options and choose Transfer. Your caller goes on hold.
2. Dial the extension you’re sending the call to.
3. Press Transfer to send it right away, or wait for an answer first, then press Transfer.

1. During a call, press Options and choose Hold.
2. The caller hears your hold music.
3. Press Resume to pick the call back up.

1. During a call, press Options and choose Conference.
2. Dial the second person and wait for them to answer.
3. Press Conference again to join all three of you.

1. During a call, press the Mute key.
2. You still hear your caller; they can’t hear you.
3. Press Mute again to rejoin.

1. Open Menu, then Features, then Do Not Disturb.
2. Turn it on for your line; calls follow your no-answer rule.
3. Come back to the same menu to turn it off.

1. Press and hold the 1 key.
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

1. During a call, press Options and choose Transfer.
2. Dial your park code, we program it for your system.
3. Anyone can pick the call up by dialing the matching retrieve code.

Cordless handsets park through a code rather than a key. Dial 611 and we’ll set it up and show you.

1. Dial the number or extension on the keypad.
2. Press the green Talk key to place the call.
3. Press the red End key to hang up.

Press the Speakerphone key during a call to go hands-free.

1. During a call, press Options and choose Transfer. Your caller goes on hold.
2. Dial the extension you’re sending the call to.
3. Press Transfer to send it right away, or wait for an answer first, then press Transfer.

1. During a call, press Options and choose Hold.
2. The caller hears your hold music.
3. Press Resume to pick the call back up.

1. During a call, press Options and choose Conference.
2. Dial the second person and wait for them to answer.
3. Press Conference again to join all three of you.

1. During a call, press the Mute key.
2. You still hear your caller; they can’t hear you.
3. Press Mute again to rejoin.

1. Open Menu, then Features, then Do Not Disturb.
2. Turn it on for your line; calls follow your no-answer rule.
3. Come back to the same menu to turn it off.

1. Press and hold the 1 key.
2. Enter your voicemail PIN when prompted.
3. Follow the spoken menu to play, save or delete messages.

1. During a call, press Options and choose Transfer.
2. Dial your park code, we program it for your system.
3. Anyone can pick the call up by dialing the matching retrieve code.

Cordless handsets park through a code rather than a key. Dial 611 and we’ll set it up and show you.

1. Tap the dial icon on the touchscreen.
2. Enter the number or extension.
3. Tap Send to place the call, the room hears it through the built-in speaker.

1. Tap the mute key, the microphone LEDs turn red.
2. The far end hears nothing until you unmute, no matter who talks.
3. Tap mute again and the LEDs return to green.

1. On a call, tap New Call and dial the next person.
2. When they answer, tap Conference (merge).
3. Repeat to bring more people into the same room call.

1. Tap Hold during the call.
2. The caller hears your hold music.
3. Tap Resume to bring them back to the room.

1. Tap Transfer during the call.
2. Dial the extension the call should go to.
3. Tap Transfer again to send it on its way.

1. Use the volume keys to set the speaker level for the room.
2. Sit anywhere, the microphones pick up the whole table.
3. For very large rooms, ask us about expansion microphones.

1. Tap the dial icon on the touchscreen.
2. Enter the number or extension.
3. Tap Send to place the call, the room hears it through the built-in speaker.

1. Tap the mute key, the microphone LEDs turn red.
2. The far end hears nothing until you unmute, no matter who talks.
3. Tap mute again and the LEDs return to green.

1. On a call, tap New Call and dial the next person.
2. When they answer, tap Conference (merge).
3. Repeat to bring more people into the same room call.

1. Tap Hold during the call.
2. The caller hears your hold music.
3. Tap Resume to bring them back to the room.

1. Tap Transfer during the call.
2. Dial the extension the call should go to.
3. Tap Transfer again to send it on its way.

1. Use the volume keys to set the speaker level for the room.
2. Sit anywhere, the microphones pick up the whole table.
3. For very large rooms, ask us about expansion microphones.

1. Lift the handset.
2. Dial the room number, front desk, or an outside line.
3. Hang up to end the call.

1. Each labeled key rings straight to the right team: front desk, housekeeping, valet.
2. Press the key, the call places itself.
3. We program and label the keys during install.

Want the keys changed, reception instead of concierge, say, dial 611.

1. A lit message lamp means the room has a voicemail.
2. Lift the handset and press the message key.
3. Follow the prompts to play the message.

1. Press the speakerphone key to answer or talk hands-free.
2. Press it again, or lift the handset, to switch back.
3. Volume keys adjust the level.

1. Each key on the module is a person, a park slot or a speed dial.
2. Green means free, red means on a call, flashing means ringing.
3. The labels live on the color screen, no paper strips.

1. During a call, press a coworker’s key on the module.
2. The call goes straight to them.
3. Their lamp shows busy while they’re on it.

We set whether module transfers announce first or go straight through. Dial 611 to change it.

1. With no call up, press any key on the module.
2. The phone dials that person immediately.
3. Works for extensions and outside numbers alike.

1. The module holds several pages of keys.
2. Use the page keys at the bottom to flip between them.
3. We lay out the pages with you during install.

1. Tap the call button on the earpiece to answer.
2. Talk anywhere within range of the base, no wires.
3. Tap the same button to end the call.

1. Press the mute button on the headset.
2. You still hear the caller; they can’t hear you.
3. Press it again to rejoin.

1. Use the volume control on the earpiece.
2. Up and down adjust only what you hear, not your own voice.
3. Set it once, it’s remembered.

1. Set the headset in its base to charge, it keeps working while docked.
2. The DECT link reaches across a typical office floor.
3. If audio breaks up, step closer to the base.

Headsets are paired to their base before they ship. Swapping desks? Dial 611.

1. Tap the call button on the earpiece to answer.
2. Talk anywhere within range of the base, no wires.
3. Tap the same button to end the call.

1. Press the mute button on the headset.
2. You still hear the caller; they can’t hear you.
3. Press it again to rejoin.

1. Use the volume control on the earpiece.
2. Up and down adjust only what you hear, not your own voice.
3. Set it once, it’s remembered.

1. Set the headset in its base to charge, it keeps working while docked.
2. The DECT link reaches across a typical office floor.
3. If audio breaks up, step closer to the base.

Headsets are paired to their base before they ship. Swapping desks? Dial 611.

1. Tap your meeting on the room touch panel.
2. Or tap Join and enter the meeting ID.
3. The camera and microphones start automatically.

1. Tap Dial on the touch panel.
2. Enter the number, extension or video address.
3. Tap Call, the room is the phone.

1. Connect the presentation pod (or cable) to your laptop.
2. Tap Share, the room screen mirrors your laptop.
3. Tap again to stop sharing.

1. The camera frames the people in the room automatically.
2. Speaker view follows whoever is talking.
3. Prefer a fixed shot? Set one on the touch panel and save it as a preset.

1. Tap the microphone icon on the touch panel.
2. Every microphone in the room mutes at once.
3. Tap again to unmute.

1. Tap your meeting on the room touch panel.
2. Or tap Join and enter the meeting ID.
3. The camera and microphones start automatically.

1. Tap Dial on the touch panel.
2. Enter the number, extension or video address.
3. Tap Call, the room is the phone.

1. Connect the presentation pod (or cable) to your laptop.
2. Tap Share, the room screen mirrors your laptop.
3. Tap again to stop sharing.

1. The camera frames the people in the room automatically.
2. Speaker view follows whoever is talking.
3. Prefer a fixed shot? Set one on the touch panel and save it as a preset.

1. Tap the microphone icon on the touch panel.
2. Every microphone in the room mutes at once.
3. Tap again to unmute.

1. A visitor presses the call button at the door.
2. The phones you chose ring like a normal call, video-capable phones also show the camera.
3. Answer to talk to the visitor.

1. While talking to the visitor, press the door-open code on your keypad.
2. The system releases the door.
3. Hang up when they’re in.

The open code is set per site during install, and we can limit which extensions may use it. Dial 611 to change either.

1. Dial the door station’s extension from any video-capable phone.
2. The live camera view appears, no one has to ring first.
3. Hang up to close the view.