Dial three digits, a person answers
Support is built into your phones. Dial 611 from any handset and a real human picks up within three rings. No ticket number, no phone tree, no looking up a support line.
Why Blinksoft · Support
Built around actually picking up the phone.
Every provider on your shortlist has AI. What they don't have is somebody who knows your system by name when you call. Support isn't a department here, it's the product.
A dedicated, stateside team
Your support crew works out of Long Island, NY. The same people who program your system are the ones who answer when you call, they know your setup because they built it.
We come to you
A site survey before, in-person installation, and hands-on training after. Measure three times, cut once. If hardware fails, a technician shows up, you are not shipped a box and a PDF.
A named Client Concierge
One person owns your account. Not a queue, not whoever picks up, a name and a direct line, from your first site survey onward.
The difference
What a support call is like there, and here.
A typical provider
- Open a ticket and wait for an email
- Chatbot first, human maybe
- Ship the phone back for replacement
- Support reads your account for the first time
- Training is a help-center link
Blinksoft
- Dial 611, a person answers in three rings
- Human first, that is the product
- A technician comes to you
- The person who programmed your system answers
- Hands-on training at install, on your phones
Why we can promise this
We build it, install it, and answer for it.
Blinksoft designs the software, installs the hardware, and staffs the support line. There's no vendor's vendor to escalate to, the people who made your system are the ones on the hook when you call. Through 84+ channel partnerships we can also source almost any carrier or technology, so the plan we build is the right one for your business, not the only one we sell.
4.8★280+ Google reviews
10,000+units installed & serviced
A+BBB accredited
Ready when you are
Call us and count the rings.
The fastest way to check a support promise is to dial the number.
Typical response the same business day · No contract until your system is installed, tested and signed off