Calling
- Unlimited US & Canada calling
- Toll-free numbers & minute bundles
- Number porting
- Call transfer, hold & forwarding
- Call waiting
- Call parking
- Paging
- Three-way calling
- Audio conference calls
Platform · Features
Everything, on one page.
The full feature list, grouped the way you'd actually shop it. Which features come with which plan is on the pricing page, line by line.
Routing & reception
- Auto attendant (multi-level)
- Call queues
- Business-hours routing
- Custom music on hold
- Shared line appearance
- Busy lamp field
- Team presence
Recording & insight
- Call recording (60-day storage)
- Call monitoring
- Call reports & accounting
- Call log reports
- Voicemail to text
- Voicemail transcription
AI
- Call transcription
- Sentiment scoring
- Tone analysis
- Talk-ratio tracking
- Outcome tagging
- AI call summaries
- Ask AI on any call record
Messaging & fax
- Business SMS on your main number
- Text blasting
- Team-visible conversations
- Unlimited virtual fax
- HIPAA-compliant fax (available on request)
Apps & meetings
- Desktop app
- Mobile app
- One extension everywhere
- Unlimited video calling
- Screen sharing with video and audio
Hardware & install
- Yealink & Grandstream handsets
- Conference & video units
- Headsets & accessories
- PoE network gear
- Site survey & on-site installation
- Hands-on training
Service
- 611 from any handset
- Three-ring answer policy
- Named Client Concierge
- US-based technicians
- On-site service visits
Ready when you are
Talk to a real person.
No call center, no ticket queue. Tell us what you have now and we’ll tell you what it should cost.
Typical response the same business day · No contract until your system is installed, tested and signed off