Service / parts / sales routing
Callers pick a department and land on the right desk, with queues for the morning rush.
Solutions · Automotive
Phone systems for automotive.
Dealerships and shops juggle three phone businesses at once. Blinksoft splits them cleanly, service, parts, sales, and records the calls that turn into estimates.
“Service calls, parts calls and sales calls all land on one overloaded line.”
Recorded estimates
Call recording backs up what was quoted and approved on the phone.
Status by text
"Your car is ready" as a text from the shop number, fewer callbacks, faster pickups.
Know your call volume
Reports show when the phones peak, so staffing follows reality.
Automotive, hour by hour
A day on your phones.
Drop-off hour
The service line queues the morning rush in order, and the counter works through it without a ringing free-for-all.
The estimate call
The approval is on a recorded line, what was quoted and what was authorized is never a memory contest.
Pickup
“Your car is ready” goes out as a text from the shop number, clearing the phone line for new business.
What a typical automotive setup includes.
Specced at the site survey, programmed before it ships, installed and trained on site, and covered by the one monthly number.
- Service, parts and sales as separate departments on one system
- Call queues sized for the morning drop-off rush
- Recording on the lines where estimates get approved
- Status updates by text from the shop’s main number
Ready when you are
Talk to someone who knows automotive.
Tell us how your calls flow today and we'll spec the routing, hardware and plan to match.
Typical response the same business day · No contract until your system is installed, tested and signed off