Unlimited US & Canada calling
Every plan, no per-minute metering.
Platform · Features
Everything, on one page.
The full feature list, grouped the way you'd actually shop it. Which features come with which plan is on the pricing page, line by line.
Calling
DetailsToll-free numbers & minutes
1,000-10,000 toll-free minutes a month by plan.
Number porting
Keep your number, we handle the paperwork.
Transfer, hold & forwarding
Send calls to any phone, anywhere.
Call waiting
A second call never hits a busy tone.
Call parking
Park a call, pick it up from any handset.
Paging
One-touch announcements across the office.
Three-way calling
Add a third person to any call instantly.
Audio conference calls
Unlimited conferencing on upper plans.
Routing & reception
DetailsAuto attendant
A virtual receptionist that routes every call.
Call queues
Callers hold in line with position handling.
Business-hours routing
Different rules for open, closed and after hours.
Music & message on hold
Custom audio while callers wait.
Shared line appearance
One line, live across several phones.
Busy lamp field
See who is on a call at a glance.
Team presence
Check availability before you transfer.
Recording & insight
DetailsCall recording
Every call kept for 60 days.
Call monitoring
Listen in on live calls for training.
Call reports & accounting
Dashboards on volume, wait times and more.
Call log reports
Every call, time-stamped and searchable.
Voicemail to text
Voicemails land as readable text.
Voicemail transcription
Full transcripts, searchable later.
AI
DetailsCall transcription
Every call written down automatically.
Sentiment scoring
How the caller felt, scored per call.
Tone analysis
Professional, friendly or tense, tracked.
Talk-ratio tracking
Who talked, and how much.
Outcome tagging
Calls tagged by how they ended.
AI call summaries
The gist of every call, written for you.
Ask AI
Ask questions about any call record.
Messaging & fax
DetailsBusiness SMS
Send and receive texts from your business number.
Text blasting
Reach your whole list in one send.
Shared conversations
A team-visible inbox, nothing siloed.
Unlimited virtual fax
Fax without a fax machine.
HIPAA-compliant fax
Compliant faxing, available on request.
Apps & meetings
DetailsDesktop app
Your extension on your computer.
Mobile app
Your business line on your cell, anywhere.
One extension everywhere
Desk, desktop and mobile ring as one.
Unlimited video calling
Face to face, no time limits.
Screen sharing
Share your screen with video and audio.
Hardware & install
DetailsYealink & Grandstream handsets
Desk phones that arrive programmed.
Conference & video units
Purpose-built for meeting rooms.
Headsets & accessories
Wired, wireless and expansion modules.
PoE network gear
Switches and cabling, part of the install.
Site survey & installation
We measure first, then install in person.
Hands-on training
Your team trained on the real phones.
Service
Details611 from any handset
Three digits to a real person.
Three-ring answer policy
Answered before the fourth ring.
Named Client Concierge
One person who owns your account.
US-based technicians
Long Island, not a call center abroad.
On-site service visits
If hardware fails, we come to you.
Ready when you are
Talk to a real person.
No call center, no ticket queue. Tell us what you have now and we’ll tell you what it should cost.
Typical response the same business day · No contract until your system is installed, tested and signed off